Yiren reports task-level agent metrics instead of usage theatre
Yiren says its asset-recovery human-handling rate fell from 45.0% to 24.9%, while tickets handled per employee rose from 358 to 525. Its MagiCube 2.0 platform supports agents across six functions, and a voice system reportedly processes about 1,500 hours daily.
Why it matters: Human-intervention rate and throughput per employee are far more useful than login counts, generated tokens or vague productivity claims.