OpenAI Presence advances to limited general availability
OpenAI now lists Presence in limited general availability as a managed platform for governed, high-volume voice and chat agent workflows. It combines job context, permissions, policies, tests, monitoring, approved actions, human escalation, and managed improvement rather than exposing an unrestricted general-purpose agent surface.
Why it matters: The move from preview to limited general availability gives qualified enterprises a current deployment path and makes workflow fit, delivery capacity, operational monitoring, permissions, and escalation concrete procurement criteria.