What changed
OpenAI added plugins and connected apps to Voice on web, iOS and Android, and added Voice to ChatGPT Work. Spoken Work requests can create documents, presentations and spreadsheets, use connected apps or a browser, and unfinished tasks can continue in text after the call ends.
Why it matters
Voice now reaches the same connected data and action surfaces as typed agent work, expanding both accessibility and the chance that ambiguous speech triggers a consequential tool call.
What to do
Review each connected app's permissions, test transcription ambiguity with read-only tasks, require confirmation before writes or external actions, and verify what context carries from the call into the continuing text task.
Caveat
Existing plan limits and connector permissions still apply. OpenAI provides product availability, not independent evidence that transcription, permission boundaries or handoff fidelity are reliable in noisy or adversarial conditions.